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FAQ

  • How long will helium balloons float?
    A standard 11" size latex balloon will float between 18-24 hours. All our latex balloons are treated with Hifloat. A standard 18" size foil balloon will float for atleast 3-5 days but usually much longer. But please be aware that actual flying times vary depending on temperature and atmospheric conditions.
  • Do air filled balloons float?
    No, helium is required tomake the balloons float.
  • How fast do you dispatch?
    If order is placed before 2pm Mon-Fri they will be dispatched on the same day, we dont dispatch on weekends. Orders placed on bank holidays and weekends are processed the following working day. During peak times this may be slightly longer.
  • I would like to cancel my order, can I do this?"
    Orders may be cancelled, however we are unable to refund on either personalised or perishable products. Please see our terms and conditions for details.
  • My order has arrived and there is a spelling mistake?
    Our personalised balloons are tailor-made for you, so we will print the exact message you enter. We, therefore, advise you to double check any names and messages before processing your order.
  • Do you provide a collection service?
    No, not at the moment.
  • Is it dangerous to inhale helium?
    Yes! And is not recommended for human comsumption. Although balloon gas is not poisonous, it is an asphyxiant. If inhaled to completely fill your lungs, it can be fatal.
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